Description : French-speaking Customer Care Agent for Airbnb. Company : City Job Offers. Location : Lisboa
Are you a French speaker? Would you like to develop your career in an innovative and fast-growing company based in Lisbon? We offer you an exciting position with great benefits and career opportunities in sunny Portugal. We are looking for French speakers to provide high-quality customer service via different channels.
️ Meet your next company
Work for Airbnb, a world-known American company that operates an online marketplace of homestays for holiday rentals and tourism activities. Their platform is accessible via the website and mobile app.
✨ Your profile
- Fluent French speaker and proficient in English (B2).
- Excellent communication and interpersonal skills.
- Ability to troubleshoot.
- Customer-oriented.
- Ability to multitask, prioritize, and manage time effectively.
❤️ Perks & benefits
- Competitive salary
- Possibilities to join the international mobility program.
- Join a dynamic work environment.
- Private health insurance from day one (including eyecare & dental care)
- Performance bonus.
✅ Your day-to-day
- Management of incoming calls.
- Diagnosis and analysis of issues encountered by the clients.
- Identify and assess customers’ needs to achieve satisfaction.
- Log and analyze technical service inquiries and identify trends.
- Follow communication procedures, guidelines, and policies.
Apply now!